Effective Date: October 1, 2017
- INFORMATION WE COLLECT
When you use the Services, we collect Personal Information and Usage Data.
“Usage Data” is information about an individual’s activity on or through the Services that, by itself, does not reasonably identify the individual, such as browser type, operating system, and webpages visited.
Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Your Usage Data may be Personal Information under applicable law because, while only certain Personal Information directly identifies you, information we collect about you and your activities could be used to make inferences about you.
Healthnotes may link Personal Information and Usage Data or different types of Usage Data. The linked information may identify an individual person.
- HOW WE COLLECT AND USE INFORMATION
To operate the Services, Healthnotes collects and uses information in the following ways:
When You Use the Services: When you use the Services, you may provide and we may collect user names, business names, business addresses, email addresses, business phone numbers, and any other information that you provide us. Other ways that we may collect and use information through your use of the Services include:
- to provide and improve our customer service;
- to update and upgrade the Services or other Healthnotes products;
- to send information about special offers, pricing, new products, or services;
- for industry benchmarking and analysis consistent with our legitimate business purposes; and
- to respond to your requests.
Through Third Parties: Healthnotes works with third parties, such as technical service providers. These third parties assist Healthnotes with business operations and also may collect and use information (including Personal Information and Usage Data) through the Services and also may share the collected information with us. These third parties collect and use your information and share your information with Healthnotes pursuant to their own privacy policies and practices.
- COOKIES AND OTHER DATA COLLECTION TOOLS
Cookies: Healthnotes may use small text files known as “cookies” that are sent to or accessed from your web browser or your computer’s hard drive. Cookies contain information about your computer, such as a user ID, user settings, browsing history, and activities conducted while using the Services. Cookies are not themselves Personal Information but may be linked to Personal Information that you provide to us through your interaction with the Services. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier.
Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer, tablet, or mobile device. You also may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
To learn more about cookies, including how to see the cookies stored in your web browser or on your computer or device, as well as how to manage and delete cookies, visit www.allaboutcookies.org.
- OUR POLICY ON DO NOT TRACK SIGNALS
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Healthnotes, do not respond to DNT signals.
- HOW WE SHARE AND DISCLOSE INFORMATION
We may share and disclose information as described at the time information is collected or any other way authorized by a user, including as permitted by a Customer Agreement. Specifically:
To Perform Services: We may use Personal Information to perform services requested or functions initiated by our users.
With Third Party Service Providers: Healthnotes shares information, including Personal Information, with service providers to perform the functions for which they are engaged, such as system design and maintenance; analytics, for marketing and promotions; customer relationship software service; and to improve and develop new service offerings.
To Meet Legal Requirements: In certain limited circumstances, Healthnotes may release information (including Personal Information) in response to a court order, subpoena, search warrant, regulation, binding order of a data protection agency, governmental request, or other legal or regulatory process. Healthnotes may disclose information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Healthnotes or any of our users or customers.
In Connection with Corporate Changes: Healthnotes may transfer information, including your Personal Information, in connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control by Healthnotes or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, Healthnotes will use reasonable efforts to notify users before information is transferred or becomes subject to different privacy practices.
To Enforce Agreements: Healthnotes may disclose information if we believe disclosure is necessary to enforce or apply our Terms of Service or other agreements (including Customer Agreements). This may include exchanging information with other businesses for fraud protection and credit risk reduction.
In Aggregated Form: Healthnotes may share aggregated information that we believe cannot reasonably be used to identify a specific individual.
- HOW WE RETAIN, STORE, AND PROTECT INFORMATION
Healthnotes retains and disposes of information in accordance with applicable law.
Healthnotes takes reasonable precautions intended to help protect information that we collect and store. Unfortunately, however, no system or online transmission of data is completely secure. We cannot guarantee the security of information transmitted to our Services. Any transmission is at your own risk and Healthnotes expects that you will use appropriate security measures to protect your information.
Users of the Services are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password-protected or secure areas of the Services. Access to the Services through your user ID and password will be treated as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services, without notice, if Healthnotes suspects or detects any breach of security.
If you believe that information you provided to Healthnotes is no longer secure, please notify us immediately using the “Contact Us” information provided below.
- CHILDREN’S PRIVACY
The Services are not intended for use by children. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently we will delete that information.
- LINKS TO THIRD PARTY SERVICES
- INFORMATION FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83 permits individual California residents to request certain information regarding Healthnotes’ disclosure of Personal Information to third parties for their direct marketing purposes. Please note that Healthnotes does disclose Personal Information to third parties for their direct marketing purposes.